"Excellent! A practical how to book to be always "survey ready" and
to conduct business with the patient's best interest as the top priority!"
- Christine Stone RN MSN MBA (Home Health Administrator
"Very funny! This book was hard to put down. I can certainly identify with the
surveyor stories. This should be a great help to anyone that goes through a survey!"
- Agency for Healthcare Administration (Anonymous for obvious reasons)
"A well prepared and comprehensive guide that is must reading by any health care
professional dealing with governmental licensure and certification surveys."
- Martin Goetz, NHA, MS, MPA Nursing Home Administrator and recipient of Florida's
gold seal award
